Our Prices

We have logs of every call we take and a backend call system in place to ensure every job is tracked. We only have a small group of engineers, as you can see from the areas below, and we do not cover all of the UK. 

Prices will vary from location to location, time of day and bank/public holidays.

Note: We now also offer a next day cheaper pre-book service for some areas. Please ask over the phone for prices for the next day service.

Gloucestershire:

Prices are between £260 for the first hour. If time goes over an hour, there will be additional labour cost for this. You will be told a fixed price over the phone. This excludes parts and there is no VAT. Prices might be higher during special holidays, nights or for commercial call outs. If job is cancelled while engineer is on the way, call out may be chargeable. Onus is on the customer to ask for the prices if the engineer fails to mention them (engineer could be in middle of a job or under a sink etc and fails to mention the prices – but this is very rare). Second visits are chargeable if job is not completed on the first visit (for example, no parts are available). 

Portsmouth/Southampton:

Prices are between £190 to £240 for the first hour. If time goes over an hour, there will be additional labour cost for this. You will be told a fixed price over the phone. This excludes parts and VAT may be applicable. Prices might be higher during special holidays, nights or for commercial call outs. If job is cancelled while engineer is on the way, call out may be chargeable. Onus is on the customer to ask for the prices if the engineer fails to mention them (engineer could be in middle of a job or under a sink etc and fails to mention the prices – but this is very rare). Second visits are chargeable if job is not completed on the first visit (for example, no parts are available). 

Northamptonshire & Milton Keynes:

Prices are between £190 to £240 for the first hour. If time goes over an hour, there will be additional labour cost for this. You will be told a fixed price over the phone. This excludes parts and there is no VAT. Prices might be higher during special holidays, nights or for commercial call outs. If job is cancelled while engineer is on the way, call out may be chargeable. Onus is on the customer to ask for the prices if the engineer fails to mention them (engineer could be in middle of a job or under a sink etc and fails to mention the prices – but this is very rare). Second visits are chargeable if job is not completed on the first visit (for example, no parts are available). 

Bedfordshire:

Prices are between £190 to £240 for the first hour. If time goes over an hour, there will be additional labour cost for this. You will be told a fixed price over the phone. This excludes parts and there is no VAT. Prices might be higher during special holidays, nights or for commercial call outs. If job is cancelled while engineer is on the way, call out may be chargeable. Onus is on the customer to ask for the prices if the engineer fails to mention them (engineer could be in middle of a job or under a sink etc and fails to mention the prices – but this is very rare). Second visits are chargeable if job is not completed on the first visit (for example, no parts are available). 

West Midlands:

Prices are between £190 to £240 for the first hour. If time goes over an hour, there will be additional labour cost for this. You will be told a fixed price over the phone. This excludes parts and VAT may be applicable. Prices might be higher during special holidays, nights or for commercial call outs. If job is cancelled while engineer is on the way, call out may be chargeable. Onus is on the customer to ask for the prices if the engineer fails to mention them (engineer could be in middle of a job or under a sink etc and fails to mention the prices – but this is very rare). Second visits are chargeable if job is not completed on the first visit (for example, no parts are available). The engineer covers most of West Midlands and some surrounding areas.

Our prices are transparent. We are not the cheapest, but we are not the most expensive either – and we tell you prices upfront (unlike some other companies). But we have award winning engineers in our team who will go above and beyond for customers. We only work with the best engineers out there and have a stringent process in place when he take contractors on board. Being in business for 7 plus years is a testament of the reliable and professional service we offer.

Questions or concerns can be sent to: [email protected]

Our full service terms can be found by clicking here.